Careers

Hochanda, The Home of Crafts, Hobbies AND Arts is a Shopping Channel dedicated to educating, entertaining and inspiring Craft and Hobbies enthusiast of all kinds. Our head office, including UK based contact centre, warehousing and state-of-the art TV facilities is based in Peterborough, with easy train links to London and road links to the A1 & A14. Hochanda are passionate about providing high quality TV content focusing first and foremost on demonstrations, and then providing high quality and fair price products for crafters and hobbyists to create their own.

We currently broadcast 24/7 Sky 663, Freesat 817, & Freeview 85 as well as streaming Live in HD though IPTV technology online at www.hochanda.com. Broadcasting live for 12 hours a day, we offer a huge variety of shows and products. Our website is fully transactional and our in-house call centre with Sales and Customer services is open 24/7.

Launched in August 2015 we now have a 90 strong team across all departments. We outsource very little as we pride our self in Hochanda staff providing Hochanda services to the Hochanda consumer. This we feel is the best way to see the passion throughout and ensure it reaches the end user. We are very proud of the team we have who have come from all corners of the Direct Response, Shopping TV, and Retail industry. Hochanda being in its infancy allows our team to really spread their wings and stretch their imaginations to bring the best out of their skills and experience.

We are a fast growing business and are always on the lookout for exceptional talent. So you think you can be part of the Hochanda family, can work in the fast paced, pressured, Live TV environment? Are you bursting with motivation and energy and can bring something special to the table? ...if you answered yes to at least one of these questions please get in touch, we would love to hear from you.

Any roles we currently have available are listed below. If your ideal role isn’t listed send us your CV and a covering letter to [email protected].

We will keep your CV on file for 6 months.

Current Vacancies:

Studio Director

Location: Hochanda Limited, Nene House, Nene Valley Business Park, Oundle, Peterborough, PE8 4HN
Position type: Full time
Closing Date: 28th April 2017

Description:

We are looking for an experienced live Studio Director. Over time will be able to take all elements of Studio production and ensure they work together to provide an effective sales tool.

This role is on a seven-day fortnight shift pattern.

Main duties include:
  • Responsible for live studio output.
  • Follow Gallery etiquette and protocols.
  • Integrating sound & vision to make good ‘selly telly’.
  • Assessment of visual output from studio including shot framing focus & technical quality.
  • Competent use of VT Playout and Still Store.
  • Comfortable operation of Robotic cameras for all output.
  • Assessment of audio output from studio including correct relative levels of sources and quality of Audio.
  • Working closely with both Producers, Buyers, Backstage and Presenters to ensure the aims of the show are met visually.
  • Supervise playback of VT into studio productions.
  • Thoroughly prepping all products before they go to air enabling a good understanding of how to shoot the product in its best light.
  • Working closely with Backstage, Presenters, Guests and Producers to maximise potential revenue.
  • Check VT before programme to ensure they go to air correctly.
Desired Skills
  • Multi skilled, quick thinker able to work well under pressure.
  • Experience of robotic controlled cameras is an advantage but not necessary.
  • Good communication skills.
  • Demonstrates creativity in work.
  • Excellent organisational skills.
Please consider the following when making your application:
  • We reserve the right to close vacancies early in light of a large response
  • Ensure you have an up-to-date CV
  • We do not accept CV`s sent through from Recruitment Agencies

Please attach your CV & cover letter in a word document.

Apply: [email protected]

Dutch Speaking Presenter/Host

LOCATION: Hochanda Limited, Nene House, Nene Valley Business Park, Oundle, Peterborough, PE8 4HN
POSITION TYPE: Full time
CLOSING DATE: 5th May 2017

Description

We are looking for talented and enthusiastic individuals to join our lively Presentation team based in our state of the art facility in Peterborough. To be considered for this role you must be fluent in Dutch.

This role is on a seven day fortnight shift pattern with flexibility.

Main Duties include:
  • Presenting live TV shopping shows in Dutch.
  • Detailed product research
  • Show preparation with on-air Guests and the Buying and Production teams.
  • Working to accurate timings with talkback.
  • Social Media contributions.
Desired Skills
  • Previous sales experience.
  • Lively and dynamic presentation style.
  • Excellent communication skills.
  • Ability to work well within a team.
  • A genuine interest and passion for craft.
  • Confidence in front of camera and experience of talk back.
  • TV home shopping experience would be an advantage.
Please consider the following when making your application:
  • We reserve the right to close vacancies early in light of a large response
  • Ensure you have an up-to-date CV
  • We do not accept CV`s sent through from Recruitment Agencies

Please attach your CV & cover letter in a word document.

Apply: [email protected]

Inbound Sales & Customer Services Adviser

LOCATION: Hochanda Limited, Nene House, Nene Valley Business Park, Oundle, Peterborough, PE8 4HN
POSITION TYPE: Full time
CLOSING DATE: 5th May 2017

Description

We are recruiting for our busy contact centre, based in Peterborough. You will be working as part of our inbound contact centre team taking a mix of sales calls and customer service calls.
Evenings only, Must be willing to travel to Oundle.

Main Duties include
  • To place customer orders and strive to resolve all customer enquiries at first point of contact, primarily by telephone but also by correspondence and email
  • Identify and maximise sales opportunities through cross selling and up selling through a sales by service approach
  • Maintain knowledge on; products, procedures and policies so as that an accurate and high level of service can be provided to customers
  • Identify, resolve and record customer complaints
  • Working as part of a team to achieve individual and department KPI’s and SLA`s
Desired Skills
  • Previous call centre experience with a sales background desirable, yet not essential
  • Must be highly motivated and a self-starter
  • Excellent team player
  • Passion for people and customer service
  • Be an effective communicator with excellent interpersonal skills
  • PC literate
Please consider the following when making your application:
  • We reserve the right to close vacancies early in light of a large response
  • Ensure you have an up-to-date CV
  • We do not accept CV`s sent through from Recruitment Agencies

Please attach your CV & cover letter in a word document.

Apply: [email protected]
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