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Careers at Hochanda

Hochanda, The Home of Crafts, Hobbies AND Arts is a Shopping Channel dedicated to educating, entertaining and inspiring Craft and Hobbies enthusiast of all kinds. Our head office, including UK based contact centre, warehousing and state-of-the art TV facilities is based in Peterborough, with easy train links to London and road links to the A1 & A14. Hochanda are passionate about providing high quality TV content focusing first and foremost on demonstrations, and then providing high quality and fair price products for crafters and hobbyists to create their own.

We currently broadcast 24/7 Sky 673, Freesat 817, & Freeview 85 as well as streaming Live in HD though IPTV technology online at Broadcasting live for 12 hours a day, we offer a huge variety of shows and products. Our website is fully transactional and our in-house call centre with Sales and Customer services is open 24/7.

Launched in August 2015 we now have a 90 strong team across all departments. We outsource very little as we pride our self in Hochanda staff providing Hochanda services to the Hochanda consumer. This we feel is the best way to see the passion throughout and ensure it reaches the end user. We are very proud of the team we have who have come from all corners of the Direct Response, Shopping TV, and Retail industry. Hochanda being in its infancy allows our team to really spread their wings and stretch their imaginations to bring the best out of their skills and experience.

We are a fast growing business and are always on the lookout for exceptional talent. So you think you can be part of the Hochanda family, can work in the fast paced, pressured, Live TV environment? Are you bursting with motivation and energy and can bring something special to the table? ...if you answered yes to at least one of these questions please get in touch, we would love to hear from you.

Any roles we currently have available are listed below. If your ideal role isn’t listed send us your CV and a covering letter to [email protected].

We will keep your CV on file for 6 months.

Current Opportunities

Credit Controller

Location: Hochanda Limited, Nene House, Nene Valley Business Park, Oundle, Peterborough, PE8 4HN

Position type: Full time

Closing Date: 31st May 2019


Our growing company is looking for a credit controller to handle customers flexi buy payment plans, prearranged payment plans and to chase outstanding balances. Your work will play a major role in maximising revenue and mitigating credit risk. The ideal candidate will be excited to collaborate with customers and to implement an effective credit control system and resolve customer issues.


  • Taking a proactive role in managing and collecting debts of company debtors
  • Negotiate payment plans with customers and set up terms and conditions
  • Follow up on payment plans as needed
  • Maintain accurate records and detailed notes on customer records
  • Ensure customers pay on time and chase overdue invoices
  • Checking and posting of receipts to company systems
  • Send 1st and 2nd reminder letters, together with legal letters and notice before proceeding letters
  • Develop credit control in collaboration with Finance
  • Improve and implement debt collection process when there are any overdue invoices or payments and initiate legal proceedings if necessary, with the Finance Managers approval
  • Provide administrative support to the Finance Team
  • To assist the Finance Team in any ad-hoc duties as required


  • Excellent teamwork, organisational and communication skills
  • Accurate, efficient and organised with the ability to prioritise tasks as needed
  • Outstanding attention to detail with an ability to reconcile complex accounts
  • Proven track record of making successful credit decisions
  • Familiarity with data entry and analysis
  • Good telephone manner
  • The ability to listen to customers and negotiate winning solutions
  • Ability to maintain strong relationships with external clients and internal colleagues
  • Efficiency in Microsoft Excel, Word and Outlook


  • We reserve the right to close vacancies early in light of a large response
  • Ensure you have an up-to-date CV
  • We do not accept CV`s sent through from Recruitment Agencies

Hochanda is a TV Home Shopping channel, broadcasting on Freeview, Sky and Freesat, specialising in crafts, hobbies and arts. You will be working in our bright modern headquarters in Oundle, easily accessed from the A1.

Please attach your CV & cover letter in a word document.

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